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Site Reliability Engineer

Remote
  • Remote, California, United States
Engineering

Job description

About Freed

Clinicians are the heart of our healthcare system, but they are struggling more than ever. Overworked, underpaid, and burdened with administrative tasks, clinician burnout and shortages are at an all-time high. At Freed, we believe that we can reverse this trend by building products that combine absolute clinician-obsession with the latest AI technologies.

Freed is a revolutionary platform that automatically generates medical documentation for clinicians, freeing them to focus on what really matters - their patients. Since our launch in mid-May, we've experienced exponential growth and received an overwhelmingly positive response from the clinician community:

  • Over 6,000 paying customers and $8M ARR
  • Over 35,000 patient encounters daily
  • Very low churn rates

We invite you to explore our [testimonials page](https://love.getfreed.ai/b2xGQ1) to see the incredible impact Freed is making in the healthcare industry.

Job Description

We're on the hunt for talented, high-caliber individuals to join our elite team of engineers. As part of our team, you'll play a pivotal role in restoring joy to medicine while pushing the boundaries of what's possible with AI technology. Our engineering culture emphasizes speed, end-to-end ownership, responsibility, and independence, attracting top-tier talent and promoting exceptional performance.

Responsibilities

  • Manage and expand cloud infrastructure (Azure, Kubernetes) as needed.
  • Oversee communications infrastructure (Email, SMS, Push) and monitor deliverability.
  • Balance cost and latency in infrastructure optimization (e.g. auto-scaling spot instances).
  • Implement security requirements (HITRUST and SOC2) and collaborate with Technical Program Manager for audits.
  • Develop dashboards and alerts to monitor product health.
  • Maintain databases (PostgreSQL, Redis) with backups, migrations, and security/privacy controls while monitoring performance and stability.
  • Collaborate with other team members in a fully remote work environment (west coast time zone).
  • Take ownership of outcomes and processes, demonstrate a strong sense of responsibility and commitment.
  • Have a passion for our mission and dedication to making a positive impact on the healthcare industry.

At Freed, we believe in empowering clinicians and transforming healthcare. Join our team of exceptional engineers and be a part of the solution. Together, we can create a brighter future for healthcare professionals and the patients they serve.

Compensation

  • We offer competitive salary and generous equity.
  • Medical/dental/vision insurance provided for US employees.
  • H1B transfer is possible.

Job requirements

  • 7+ years of experience in a SRE / Production Engineering role.
  • Strong proficiency with SQL, Git, Kubernetes, Bash, and Networking (DNS, SSL, IP).
  • Familiarity with Azure, JavaScript/TypeScript, Python, Github, and VSCode.
  • Security-oriented mindset and experience implementing security best practices.


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